15
May
利用人力资源外包和
业务流程外包公司
人力资源的外包，不仅能够节省30%的成本，而且还能提高
员工的满意度。
公司在人力资源方面正在经历着重大的变革，而人力淘汰外包公司（PEOs）正是一剂应对的良方。刺激产业增长的原动力一方面包括日益复杂化的规章制度，可以通过它们来管理人力资源的运作；另一方面包括随之而来的对专业管理的需求，通过它来实现员工的管理并且留住员工，从而可以应对新的现实。人力资源外包公司主要面向中小型号企业，它的出现使得经理人能够从雇员规章制度和文案工作的繁文缛节中解脱出来，致力于发挥他们的核心功能。人力资源外包这一新兴产业，在20年前才初见端倪，现在却以年均30%的惊人速度迅速成长。
和人力资源外包公司不同，精力流程外包公司（BPOs）主要是为员工总数超过2万人的大型企业服务。它给这些大型企业提供全方位的人力资源管理服务。它的创立者伊格塞特公司，成立于1998年，也是当前业界的领头羊。它的客户中有很多是《财富》500强中的知名企业，它为这些客户打理人力资源流程上所有环节的工作，包括工资发放、雇员招收、管理层培训、雇员资料管理、岗位轮换和解聘管理等事宜。管理咨询公司麦肯锡的一项调查显示，企业用这种方式外包人力资源管理，不仅可以节省30%的成本，而且还能提高员工的满意度。
行动指南：
你是否还在将你的部分人事资源管理工作外包？这么做的理由是什么？不这么做的理由是什么？
摘自：
彼得.德鲁克《未来社会管理》（Managing in the NextSociety）
《未来社会》（The Next Society）(美国Corpedia德鲁克网上管理课程)
Use of PEOs and BPOs
Outsourcing human resources management can save up to 30 perecent of the cost and increase employee satisfaction as well.
Companies are experiencing important changes in human resources management and the Professional Employer Oranizations, or PEOs, have been one response to these changes. Primary factors driving the growth of the industry include an increase in the complexity of laws and regulations governign the human resource function and the subsequent need for professional expertise to manage and maintain a workforce to deal with these new realities. PEOs concentrate mainly on small-and medium-size companies. The use of PEOs frees up managers to focus on their core competencies rather than on employment-related rules, regulations, and paperwork. This industry, which twenty years ago barely existed, is now growing at a rate of 30 percent a year.
In contrast to PEOs, Business Process Outsourcing firms, or BPOs, assume full responsibility for performing the work of the human resorce function in large enterprises, companies typically with twenty thousand or more employees. The innovator and leader in the BPO industry, Exult, founded in 1998, now manages the full spectrum of employee process such as payroll, recruiting and stafing, training adminiatration for a number of Global Fortune 500 companies. According to a study by McKinsey, the management consultancy, outsourcing human resources management in these ways can save up to 30 percent of the cost and increase employee satisfaction as well.
ACTION POINT: Are you outsourcing part of your human resource function? Why or why not?
Managing in the Next Society
The Next Society(Corpedia Online Program)
